SERVICE INSIGHTS RESOURCES


We are committed to supporting your participation in Service Insights

This portal is your one-stop shop for all information, training, resources, and updates
and announcements related to Hawai'i Foodbank's Service Insights Initiative

Please use the buttons below to navigate to relevant resources:

Updates & Announcements


Current Timeline

Jump to:

Introduction

Introduction to Service Insights

Follow the steps below to get yourself familiar with the Service Insights initiative:

1) Start by reading the Overview document

2) Look over the FAQ document for further details on common questions

Below are the presentation slides and recording of the mandatory partner agency orientation for your review:

Jump to:

User Guides


Below are resources to help you learn how to use Service Insights

You are welcome to also use these as needed for training others at your agency who will be doing client intake

Start with Feeding America's Agency Training Library - a website dedicated to aiding agency administrators, agency users and those doing intake on the Service Insights platform:

Check out our Service Insights YouTube playlist for demonstration
videos that will get you familiar with the Service Insights platform:

The Service Insights User Manual is your comprehensive guide with step-by-step
instructions on how to use the features and functionalities in Service Insights:

Jump to:

Materials for Use


Informational Posters

The posters below are a resource for you to display to your clients so they understand
what information we are collecting, why we collect it, and what we will do with it

We recommend putting them up early to prepare neighbors for the change to come,
and making these postings visible from your agency's check-in stations

We have created these informational posters in various languages -
please use the ones relevant to your agency based on the languages spoken by clients at your site

Jump to:

Can't find what you are looking for?

If you can’t find the resources you need or have further questions about Service Insights,
please contact our community programs manager Jared Kawatani at jared@hawaiifoodbank.org

If you are looking for other food partner agency resources not related to Service Insights,
please use the button below to navigate to our General Resources page: